Settings

13 minute read Last updated on October 16, 2024

Use the Settings page to view and edit your tenant settings, including license and tenant information. You can access the Settings page for any tenant for which you have access privileges, for example, the Tenant Admin role. Access the tenant whose settings you want to view/edit, then do the following:

  1. Select your user name on the right end of the Title bar. The User menu appears:

    User menmu

  2. Select Settings. The Settings page appears:

    Settings Home Page

  3. On the Settings page, navigate to the section containing the settings you want to edit. Sections include:

  4. Edit the settings you want to change. When complete, select the Save button.

    Note: Certain settings may require additional confirmation, for example when modifying a license.

Licensing

The Licensing area displays information about the current status of your tenant license. Initially, this area displays the status of your original license purchase. Later, this area will update to reflect any changes to the license, for example, if you modify or upgrade your license.

Licensing

Information includes:

  • Current License - The name of the license purchased

  • Device License Count - The current device capacity for the tenant

  • Start Date - The start date of the license

  • Expiration Date - The end date of the license’s term of service

Note: Your term of service begins immediately upon activation of a license. However, you cannot use a device until you add it to the tenant and activate a device license for it.

Modifying a License

The Modify License process enables you to increase the license count against the service time remaining for your tenant license. In this way, you can redistribute the remaining service time for your licenses proportionally across the updated license count, resulting in an increased number of licenses available for use in the tenant, but a decreased amount of remaining service time. For example, if you have 10 device licenses, each with a service term of 1 year, and you increase your device count to 20, you also decrease the term of service to 6 months. Note that this process does not involve purchasing additional licenses or service time. Use the Upgrade License process for that.

Notes:

Increasing Your License Count

To increase the current license count in your tenant, do the following:

  1. Select the Modify License button. The Modify License window appears:

    Select  License Type

  2. Select the Pen icon for the license type you want to edit, for example, the Device license type. The Slider window appears:

    Modify License

  3. Move the slider to the right. This process distributes your remaining service time proportionally across all licenses in the tenant (your updated license count). The Results area updates to show the new license count, and the expiration date adjusts to ensure that all licenses expire on the same date.

    Note: The slider prevents you from adding any number of licenses that will cause the adjusted expiration date to fall within the current billing period.

  4. To continue, you must acknowledge that you understand that increasing licenses results in your expiration date adjusting to occur on an earlier date. Place a check in the confirmation box to confirm. The Modify License button activates. Click this button to save your changes, or click on the X button to cancel your changes.

    In the above illustration, the slider has been moved to the right, and the Results area adjusted accordingly.

Decreasing Your License Count

The process to decrease the current license count in your tenant is similar to the Increase License Count process, except that you move the slider to the left. This process reduces your license count but does not affect your expiration date.

Note: The slider prevents you from removing any number of licenses that will cause your adjusted license count to be less than the number of assigned licenses in the tenant.

Caution! Reducing the license count in the tenant results in the loss of the remaining license time allocated to the removed licenses. The lost time cannot be recovered.

In the following illustration, the slider has been moved to the left, and the Results area adjusted accordingly.

Modify License

Upgrading a License

ScanTrip Cloud provides the following upgrade options:

  • Expand the license count and/or remaining service time in your tenant.
  • Upgrade to Dispatcher Stratus.

Note: Upgrades to licenses take effect immediately and will be reflected at the next billing term.

Expanding a ScanTrip Cloud License

This type of license upgrade enables you to increase the license count and/or remaining service time in your ScanTrip Cloud tenant.

  1. Purchase an upgrade license from your Konica Minolta sales representative, specifying the quantity of device licenses and/or service time you want to add to the license. Your sales rep will provide you with a purchase code, for example, via email.

  2. In the Purchase Code field in the Upgrade License area, enter the purchase code.

    Upgrade license

  3. Click on the Submit button. The Upgrade License window appears.

  4. In the Upgrade License window, you can compare your current license with your new license.

    Upgrade License

  5. To update the distribution ratio for the new licenses (in terms of either devices or service time), select the Pen icon in the bottom-right corner. The Upgrade License window appears, containing a slider similar to the one described in the Modifying a License section.

  6. To activate your upgraded license, select Upgrade License.

Upgrading to Dispatcher Stratus

To upgrade your ScanTrip Cloud license to the more powerful Dispatcher Stratus, do the following:

  1. Purchase an upgrade license from your Konica Minolta sales representative. It must be an “upgrade to Dispatcher Stratus” license, and it should match your current license in terms of device licenses and/or service time. Your sales rep will provide you with a purchase code, for example, via email.

  2. In the Purchase Code field in the Upgrade License area, enter the purchase code.

    Upgrade license

  3. Click on the Submit button. The Begin Your Upgrade to Dispatcher Stratus window appears.

  4. Specify the following:

    Begin upgrade

    • Keep the panel user logged in - To keep the user logged in to ScanTrip devices they are currently logged in to, select this box.

    • Allow the public user to remain logged in - To keep the “public” user logged in to ScanTrip devices they are currently logged in to, select this box.

    • Send Email: To admin users only - Send the notification email announcing the upgrade to Dispatcher Stratus to tenant admins only.

    • Send Email: To all users - Send the notification email announcing the upgrade to Dispatcher Stratus to all tenant members.

  5. To activate your upgraded license, select Upgrade License. MarketPlace sends a notification email to tenant members based on your selection in Step 4. Your ScanTrip Cloud session closes, and the Login screen appears, where you can log in to your new Dispatcher Stratus tenant.

Note: All devices connected to the tenant will be updated to replace the ScanTrip Cloud app with the Dispatcher Stratus app, excluding devices connected to one or more other ScanTrip Cloud tenants. For these devices, the ScanTrip Cloud app will remain installed.

Important! When upgrading from ScanTrip Cloud to Stratus, your device license and service quantities will remain the same. That is, you cannot increase or decrease those quantities as part of the upgrade.

  • If either quantity in the upgrade license is less than the quantity in your current license, an error message appears and you cannot continue with the upgrade.

  • If either quantity in the upgrade license is greater than the quantity in your current license, a warning message appears. If you continue with the upgrade, all extra service time and/or device licenses will be lost. You can also cancel the upgrade at this time and contact your sales representative to obtain the correct license quantity needed to align with your existing ScanTrip Cloud licenses.

Once the upgrade is complete, you can adjust the quantities of your upgraded license, if desired.

License Calculator

The License Calculator is a tool you can use to forecast license distributions for a proposed purchase of a Dispatcher ScanTrip Cloud license. This tool includes sliders you use to increase or decrease the license count and term of service for your proposed purchase, enabling you to create “what if” scenarios for license distribution in the tenant.

To access the License Calculator, select Click here for assistance with your purchase at the bottom-left of the Licensing panel. The License Calculator selection window appears:

License Calculator Selector

Select the Pen icon for the license type you want to edit, for example, the Device license type. The Slider window appears:

License Calculator

The License Calculator includes your current license count and the original start date of your license in its calculations. For example, if you want to increase your device count by 50 for a term of 3 years, the License Calculator can show you the proper license and quantity to purchase.

In the above illustration:

  • The current device count is 100
  • The target device count is 200
  • The target expiration date is December 11, 2027, three years after the current expiration date.

Using the License Calculator Slider

The License Calculator Slider window contains the following sections:

  • Current - Displays your current license information, including the following:

    • Today’s date
    • Your current license count
    • The current expiration date for the license type, for example, the Device license type.
  • Target - Contains the sliders you use to create various purchase scenarios, modifying the license count and expiration date for your license. This section contains the following controls:

    • Expected Date License is Applied - Specify the date on which to begin the proposed term of service. This date defaults to two weeks after the current date, but you can specify any date that falls after the current date.

    • Target License Count - Move the slider to indicate the number of licenses you want your tenant to contain.

    • Target Expiration Date - Enter the date on which you want your new license term to end. You can extend your license up to 6 years.

      Note: Dispatcher ScanTrip Cloud assigns the same expiration date to all licenses of a type (for example, Device licenses). Thus, when Dispatcher ScanTrip Cloud calculates the actual expiration date at time of purchase, that date may differ from the date you specify here. That is, rounding may be required to achieve a coterminous state for your licenses. If so, the expiration date will always be rounded up.

  • Result - Once you edit either the target license count or expiration date, this section updates to display the following:

    • License to Purchase - The Dispatcher ScanTrip Cloud license you need to purchase to achieve your target purchase scenario.
    • Quantity to Purchase - The number of licenses you need to purchase to achieve your target purchase scenario.

When you are satisfied with your projected purchase, make note of the license information in the Result area. When placing your order, provide this information to your Konica Minolta dealer, distributor, or direct sales representative. The information is only an estimate and is valid only for the dates you specify. For example, if next week you targeted the same device count and expiration date, your result could be different.

Note: Once you click OK, you return to the Settings page. Your calculation is not preserved.

About Tenant Licensing

Each purchased license consists of one or more of the following, the basic purchasing unit:

  • A license count (1 Device license )
  • A term of service (1 year)

License purchases can include an extended term of service (in years) and multiple Device licenses. Upon the initial license purchase for a tenant, the following is established, as indicated in the Licensing area:

Examples of Licensing

Assume your initial license purchase consists of one device license. You can either:

  • Apply the license to a single device and receive the Dispatcher ScanTrip Cloud service for one year.
  • Apply the license to multiple devices, distributing the 12 months of service time equally among the devices.

Six months later, if you purchase another device license, you can either:

  • Apply the upgrade to your existing device(s), thereby distributing the 12 months of service time equally among the device(s).
  • Apply the upgrade to one or more additional devices, distributing the 12 months of service time equally among your expanded device count.

License Counts

A tenant’s Device license count displays in the Licensing area of the Settings page.

Device License Count

A tenant’s Device license count displays in the Licensing area of the Settings page. The device count is also known as the “device capacity” for the tenant (that is, the maximum number of devices that can currently be added to the tenant).

The Device license count represents the number of device licenses purchased, plus or minus any device licenses that were added or removed via the modify or upgrade license processes. The Device license count consists of:

  • Assigned devices - Devices that have been added to the tenant and to which a device license has been assigned.
  • Unassigned devices - Devices to which no device license has been assigned, and which are available for assignment within the tenant.

Expiration Date

A tenant’s expiration date(s) display in the Licensing area of the Settings page. A date displays for each license type in your tenant, for example, Device licenses. That is, even if you modify or upgrade a license type, the expiration date will adjust so that the remaining service time before expiration will be the same for all licenses of that type in the tenant.

Distributed Licensing

The terms of service for licenses can be distributed proportionally across the license count in a tenant. That is, a single device license can be distributed in the following ways:

  • 365 days of service for 1 device
  • 365 days of service to be distributed proportionally across the device count.

For example:

Device Licenses Device Count Months of Service
10 5 24
10 10 12
10 20 6

Tenant Settings

The Tenant Settings area displays information about the tenant, including:

  • Tenant Region - The region in which the server storing your tenant data is located. Your tenant admin specified this region as part of the tenant setup, and it cannot be modified.
  • Order Number - The order number of the most recent purchase for this tenant.
  • Purchase Code - The purchase code of the most recent purchase for this tenant.
  • Tenant URL - The URL for your tenant.

Tenant Settings

Modify Tenant

You can modify the following information about the tenant:

  • Tenant Name - Modify the display name for your tenant. This name appears on the Title bar of your tenant.

  • Select Time Zone - Select a time zone for your tenant. Click on the drop-down menu to display a list of time zones. The time zone you select affects the time calculation for many functions in the tenant, including the Logs page and the Workflows page.

  • Default Tenant Language - The default language the tenant will use when displaying log messages. Individual users can adjust the other text by updating their Profile.

    Note: When creating your tenant, the Select Time Zone field will display the time zone associated with your tenant region. However, the time zone for your tenant is not actually set until you select Save.

Dispatcher Paragon Cloud Integration

This section displays the information needed to integrate Dispatcher ScanTrip Cloud with Dispatcher Paragon Cloud.

Dispatcher Paragon Cloud Integration panel

Dispatcher ScanTrip Cloud provides the following information:

  • Login URL
  • Token URL
  • Client ID
  • Client Secret - The client secret is hidden by default. To unhide the secret, select the Eye icon.

Each field has a Copy button so you can easily copy the value and paste it into Paragon Cloud.

For details, refer to the Dispatcher Paragon Cloud documentation.