Customer Feedback

Customer Feedback

To send feedback about Dispatcher ScanTrip Cloud , either click Send Feedback from the menu in the upper right-hand corner or click the three dots on the right-hand side of a workflow and then click Attach to Feedback.

The Customer Feedback window resembles the following illustration:

On this window, do the following:

1. Enter any email addresses you would like to receive a copy of your feedback.

   Note: By default, the Include Self box is checked, which automatically populates the user’s email address.

2. Enter your feedback in the designated area. For errors, it is helpful to include:

   • The browser you experienced the error on

   • What you were doing at the time you experienced the error, including reproduction steps, if possible

3. If you need to attach additional files, they can be dragged into the Attach additional files area.

   Note: Dispatcher ScanTrip Cloud automatically takes a screenshot of the page you were on when you opened the Customer Feedback window and attaches it to your feedback.

4. When you are done, click the Send button.

5. Any attachments you have added will appear as a .zip file attached to the email.