Device Management

The Dispatcher ScanTrip Cloud portal allows an administrator to manage their fleet of multifunction peripherals (MFPs) with ease. Administrators can add, modify, and remove devices from their Dispatcher ScanTrip Cloud tenant. This can be done individually or in device groups. Once devices have been imported, they are displayed on the Device Management home screen.

Individual Devices

Each MFP has its own set of installed applications, which can be modified at the MFP or through the Konica Minolta MarketPlace. Each device must be added to your tenancy before it will appear on the Device Management home screen. This can be accomplished individually or in groups.

Add Devices

The Dispatcher ScanTrip Cloud Administrator can add new devices to the Dispatcher ScanTrip Cloud installation. To add a new device or devices, do the following:

1. On the Navigation pane, select Devices. The Device Management page appears:

   
   
   

2. Select Add Devices. The Add Devices menu appears with the following options:

• Import from MarketPlace

• Add Single Device

  
  
  

Note: Devices added to a tenant are visible to and usable by any Tenant Admin or Tenant Super Admin users.

Import from MarketPlace

On the Add Devices menu, select Import from MarketPlace. the Import Devices window appears. Do the following:

1. In the Available Devices panel, select the devices to import:

   

2. Select the Right Arrow. The selected devices move to the Selected Devices panel, and the Import button activates:

   

3. To import the selected devices, select Import. To abandon the import, select X.

Notes:

• To remove devices from the Selected Devices panel, select them and then select the Left Arrow. The devices return to the Available Devices panel.

• To search for devices in a panel, select the Magnifying Glass, then enter a search string in the Search field that appears.

Add Single Device

After selecting the Add Single Device option, the Import Devices window appears.

1. Select a Device Type from the drop-down menu. This may populate additional required fields.

2. Enter any information needed in the Required section. For example, multifunction peripheral (MFP) devices require:

   • Serial Number

   • Admin Password

   Note: Dispatcher ScanTrip Cloud will not allow devices to be added with the default password. The default password will need to be updated before they can be added to your tenant.

3. Enter any additional information you would like:

   • Device Name - A friendly name for the device

   • Location - The physical location for the device, such as “HR Department”

   • Group - Devices can be added to a Device Group immediately

4. Select the Add button.

   Important!

   • Device information cannot be edited later on.

   • After adding a device, it may take some time to sync with MarketPlace. The sync setting is controlled in the MarketPlace app and defaults to 60 minutes from the previous sync. To force an MFP to sync with MarketPlace, you can log into the MarketPlace App Manager at the MFP, tap the Setting button, tap the Device tab, and tap the “Sync Now” button.

Device Table

Devices are displayed in tables, along with information about each device, including:

• ID - The device’s unique ID number.
• Name - The friendly name of the device. This can be entered when you add the device or edited in MarketPlace, but cannot be changed in the tenant.
• Location - The physical location of the device (e.g. Human Resources - Floor 2). This can be entered when you add the device or edited in MarketPlace, but cannot be changed in the tenant.
• App Installed - Whether the Dispatcher ScanTrip Cloud App is installed on the device. If you have recently installed the app, it can take up to an hour to update within your tenant. Alternatively, you can force the update by going to the MFP > App Manager > MarketPlace App > Sync Now.
• IP Address - The IP address of the device.
• Description - A friendly description of the device. This is editable within your tenant.
• Actions
  • Register/Unregister Device - Assign a license to this device or return a license to your pool of licenses.
  • Delete Device - Remove the device from your tenant. It can be added again at a later date.

Edit Devices

You can edit the description of a device to make device management easier. To edit a device description, do the following:

1. Click in the Description field on the right side of the device entry.

   

2. When you are finished, clicking outside of the field will save the entry.

   Note: The Description is limited to 100 characters. Long descriptions without spaces will be truncated on the home page.

Register/Unregister Devices

After adding devices to your Dispatcher ScanTrip Cloud tenant, you can distribute your device licenses to those devices, as needed. To register a device, do the following:

1. Select the Medal icon in the Actions column. The Register License to Device window appears.

2. To register the device, select Yes. Otherwise, select No.

Medal Icon

The medal icon displays in the Actions column. Its color indicates the license registration status of the device:

• Green - The device is registered and is available for use with workflows.

• Purple - The device is not registered, but a license is available on which to register the device.

• Gray - No licenses are available on which to register the device. For more information about modifying your license and how it will affect your available licenses, see the Settings page.

Remove Devices

To remove a device, do the following:

1. Select the Trash Can icon in the Actions column. The Remove Device window appears:

   

2. To remove the device, select Yes. Otherwise, select No.

Note: Devices that have been removed from your tenant can be re-imported from MarketPlace.

Device Groups

You can create device groups, in which you organize and manage your devices. Device groups can contain any number of devices, and single devices can be part of multiple groups.

Create a Device Group

Tenant admins can create device groups for easy viewing and categorization. To create a new device group, do the following:

1. Click on the Create Group button at the top of the Device Management home page.

2. Enter a name for the Device Group, then click Create.

   

Edit a Device Group

Device Groups can be edited in several different ways.

Sort Devices Within a Group

Administrators can adjust the view of their Device Groups in several ways. The default organization is alphabetically by Device Name. To change the order, do the following:

1. Click the arrow next to the column you would like to sort by.

   

   Note: Columns are automatically sorted alphanumerically.

2. To sort in reverse alphanumeric order, click the arrow again.

Edit the Device Group Name

To edit the Device Group Name, do the following:

1. Click in the Device Group Name area.

   

2. Type the new Device Group Name.

3. Click anywhere else on the screen. The name will be saved automatically.

Move a Device to Device Group

To move a device from one Device Group to another, do the following:

1. Click on the checkbox on the left side of the Device entry. This will open a menu on the right side.

   

   Note: You can select multiple Devices to move at the same time.

2. Click on the Move to Device Group action and select the Device Group you would like to move the selected devices to.

   

3. Click the Move button.

Remove a Device from a Device Group

To remove a device from a Device Group, do the following:

1. Click on the checkbox on the left side of the Device entry. This will open a menu on the right side.

   

2. Click on the Remove Device from Dispatcher ScanTrip Cloud action.

   

3. Click Yes to remove the device.

Delete a Device Group

To delete a Device Group, do the following:

1. In the top menu bar of the group you wish to delete, click the Delete Group button next to the Group Name.

   

2. This will open a small window asking you to confirm your action. To continue deleting the group, click the Delete button.

   

   Note: Devices in the deleted group will be moved to All Devices (Not Grouped).