Roles

Dispatcher ScanTrip Cloud tenants include member roles, which tenant admins use to control members’ access to the tenant. Each role includes various permissions. These permissions determine members’ ability to view, edit, and create within the tenant.

Note: To access and edit this page, you must be a tenant admin.

All tenant members must be assigned at least one role. The default user role enables members to sign in to the tenant. Other roles include permissions to access and edit the various pages in the portal. Roles can be assigned to any of the following:

• An invitee to the tenant.
• A tenant member group.
• A tenant member.

Dispatcher ScanTrip Cloud Roles and Permissions

Dispatcher ScanTrip Cloud includes the roles listed below, each with a different set of permissions within the tenant. Privileged tenant members can select their own role or assign a role to tenant members.

• Tenant Admin - Performs the day-to-day administrative tasks for the tenant.

• Tenant Super Admin (System Role) - System roles are not editable. All tenants must have at least one Tenant Super Admin.

• Tenant User - For members who use workflows but do not require any admin permissions.

Tenant Managers

A tenant is not not required to have a tenant manager, and tenant managers are not members of the tenants they manage. A tenant manager might manage multiple tenants in a large corporation, or be a Dispatcher Stratus dealer who has one or more clients. A tenant manager can be assigned as part of a tenant’s initial configuration, or can be added or reassigned later by a privileged tenant member such as a tenant admin.

Tenant managers have access to the Dispatcher Stratus Manager area, where they can view information on the tenants they manage, including the Tenant Manager Dashboard page and the Tenant Manager Reports page. A tenant manager cannot access the tenants they manage unless they are granted the Tenant Manager & Admin role in a tenant, which enables them to perform both roles for the tenant.

Overview of the Tenant Admin Role

The Tenant Admin role is designed for an in-company manager who oversees and uses the tenancy on a day-to-day basis. There are two types: Tenant Super Admin and Tenant Admin. The first tenant admin is always given the Tenant Super Admin role, which also gives them access to view and edit Tenant Settings. Subsequent admins can be invited as either Tenant Super Admins or Tenant Admins (Tenant Admins have access to view and edit everything except Tenant Settings). While the first tenant admin can be invited by a tenant manager, other tenant admins must be invited to the role by another tenant admin. Tenant admins can do the following:

• Configure and view their tenant, including:
  • Assigning a name to their tenant
  • Assigning a unique URL to their tenant
  • Selecting the region where they want their data to be stored (during initial setup)
  • Selecting the tenant authentication method (during initial setup)
• Access all pertinent administrative functions in their tenant, including the ability to:
  • Create, configure, and manage workflows
  • Add and manage devices
  • Invite additional tenant admins
  • Invite additional users
  • Modify the tenant’s subscription
  • View reports and analytics

Tenant Admins also gains access to a database of sample workflows to help with the start-up process. These workflows can be shared, edited, deleted, etc., and are also available for download on the SEC Website.

Important! A tenant requires at least one Tenant Super Admin at all times.

Overview of the Tenant Manager Role

The Tenant Manager role is designed for people such as dealer representatives and departmental managers who will not have much, if any, day-to-day oversight or use of the tenancy. The Tenant Manager is the only role with the capability to view aggregate data for multiple tenancies at the same time. Tenant managers can do the following:

• View all configured and unconfigured licenses (licenses that have been purchased and redeemed but have not completed setup) for which you are a tenant manager
• Activate a purchased license to begin tenant configuration
• View the status of all tenants (configured and unconfigured)
• Invite the first tenant admin
• Resend invitations for the first tenant admin
• Cancel invitations for the first tenant admin
• Enter and maintain tenant contact information
• View analytics and contact information per tenant
• View analytics across tenants, including information about device usage, active workflows, and more

Notes:

• Tenancies do not need a tenant manager to function.
• For trial licenses, the Tenant Manager role is automatically filled by a Konica Minolta representative.

Overview of the Tenant Manager & Admin Role

The Tenant Manager & Admin role has the combined permissions of both the Tenant Manager and Tenant Super Admin roles. It is designed to provide single persons with the ability to both setup a tenancy and perform the day-to-day oversight and usage of the tenancy.

Overview of the Tenant User Role

The Tenant User role is designed for tenant members who use workflows but do not require access to the administrative aspects of the tenant.

Role Permissions at a Glance

* Users can access workflows that are shared with them but cannot create new workflows.

** Tenant managers can invite and manage invitations only for the first tenant admin. Other tenant admins must be invited by another tenant admin.